Everyday samples are received, analysis conducted and values are reported. This process is one where all of the information has to align just right to produce a quality result. One of the best ways to achieve this is by over communicating both internally and externally.
Communication has been the key to the success at Midwest Laboratories. Everyday, questions come up regarding the correct analysis or information on the sample submittal form or following a particular method. By asking questions and getting answers to solve questions, our team is able to conduct analysis at a high standard.
The next time you have a question about a result or particular task, please ask someone. Pick up the phone and call immediately. If you have not received results in a timely manner, call, usually it means that something in the process was missed and it needs to be corrected.